In the app
Open Sellora, go to Settings → Account → Delete account, and confirm. The deletion happens at once. There is no waiting period and no way to undo it.
Without the app
If you no longer have the app or cannot sign in, email support@sellora.app from the address on your account with the subject “Delete my Sellora account”. We will confirm the request with you and delete the account within 7 days.
What is deleted
Your profile (name, username, bio, pictures), your posts and their photos and videos, your catalogue and product photos, your messages, your saved items, your follows, your cart, your push notification registrations, your seller verification documents, and your sign-in. Your email address is removed from the account and can no longer sign in.
What is kept
Records of completed orders, with your name and details removed, because the other party to each sale needs them for their own records. Reports you filed, without your identity. Nothing that is kept can be traced back to you.
Notifications
Deleting your account stops all notifications from Sellora. To stop notifications without deleting the account, use Settings → Notifications in the app, or your phone's own settings for Sellora.